Effective Date
This policy is effective as of the date published on the JCA Coach Institution website and applies to all students enrolled in any course, training program, coaching service, or educational offering provided by JCA Coach Institution.
1. Course Delivery
JCA Coach Institution provides educational content through a combination of pre-recorded course materials, digital resources, live virtual sessions, and scheduled support opportunities.
Depending on the specific course or program, students may receive access to:
- Pre-recorded video lessons
- Downloadable resources and course materials
- Live Zoom sessions or webinars
- Session recordings for future review
- Course assignments, exercises, and assessments
- Scheduled support opportunities as outlined in the respective program
Course content may be updated, revised, or expanded periodically to ensure quality and relevance.
2. Student Responsibility
Students are responsible for actively participating in their learning experience and making use of the materials provided.
Students acknowledge and agree that they are responsible for:
- Reviewing course lessons in a timely manner
- Watching pre-recorded materials provided within the course
- Attending scheduled sessions whenever possible
- Reviewing session recordings made available to them
- Completing exercises, assignments, and recommended activities
- Maintaining access credentials securely
Students are encouraged to revisit available recordings and resources as needed to reinforce their understanding.
3. Scheduled Support Sessions
Certain programs may include scheduled support sessions conducted virtually through platforms such as Zoom or other approved communication tools.
Support sessions are intended to:
- Clarify concepts covered within the curriculum
- Address student questions
- Provide additional guidance related to course objectives
- Enhance the overall learning experience
Support sessions are delivered according to the schedule communicated by JCA Coach Institution.
4. Session Recordings
Where applicable, JCA Coach Institution may provide students with access to recordings of support sessions, coaching sessions, workshops, or other instructional meetings.
These recordings may be made available within the student’s secure account area for personal educational use only.
Students agree that:
- Session recordings are provided solely for their own learning and review.
- Recordings must not be shared, distributed, sold, reproduced, or made publicly available.
- Access to recordings may be limited to enrolled students only.
- JCA Coach Institution reserves the right to determine the duration for which recordings remain accessible.
5. Limitations of Support
Enrollment in a course, program, or training does not include unlimited individual coaching, private tutoring, or repeated re-teaching of previously delivered material.
Students acknowledge and understand that:
- Support is provided within the scope of the purchased program.
- Previously delivered content is expected to be reviewed through the available course materials and session recordings.
- Instructors are not obligated to repeat private sessions for topics already covered unless otherwise agreed upon in writing.
- Additional one-on-one coaching or specialized support services may require separate arrangements and fees.
6. Access to Course Materials
Access periods for courses and resources may vary depending on the specific program purchased.
JCA Coach Institution reserves the right to modify, update, improve, or reorganize course materials while preserving the overall educational objectives of the program.
7. Student Conduct
Students are expected to participate respectfully and professionally during live sessions, discussions, and communications.
JCA Coach Institution reserves the right to suspend or terminate access for students engaging in:
- Harassment or abusive behavior
- Unauthorized sharing of proprietary content
- Violation of intellectual property rights
- Disruptive conduct affecting the learning environment
8. Intellectual Property
All course content, recordings, materials, presentations, documents, and resources provided by JCA Coach Institution remain the intellectual property of JCA Coach Institution unless otherwise stated.
Students receive a limited, non-transferable license for personal educational use only.
No content may be copied, reproduced, distributed, published, or sold without prior written permission.
9. Acceptance of Policy
By registering for a course, enrolling in a program, or creating an account with JCA Coach Institution, students confirm that they have read, understood, and agree to this Course Delivery and Support Policy.
Students further acknowledge that enrollment includes access to educational materials and scheduled support opportunities but does not constitute unlimited private instruction or repeated individual re-teaching of previously delivered content.
For questions regarding this policy, please contact JCA Coach Institution through the contact information provided on our website.